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	<title>Type Like The Wind &#187; Business</title>
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	<link>http://www.typelikethewind.com</link>
	<description>Kimberly Marlowe Hartnett&#039;s reviews, news, theories and quibbles.</description>
	<lastBuildDate>Fri, 27 Aug 2010 19:13:57 +0000</lastBuildDate>
	<language>en</language>
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		<title>Recalling the recall chat.</title>
		<link>http://www.typelikethewind.com/2010/08/27/recalling-the-recall-chat/</link>
		<comments>http://www.typelikethewind.com/2010/08/27/recalling-the-recall-chat/#comments</comments>
		<pubDate>Fri, 27 Aug 2010 19:08:20 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Government]]></category>
		<category><![CDATA[Real People]]></category>

		<guid isPermaLink="false">http://www.typelikethewind.com/?p=2344</guid>
		<description><![CDATA[We recently had our washing machine recalled. Seven of its sister machines had rudely shocked the owners, innocent people just trying to stay ahead of the t-shirt pile. Our machine did indeed turn out to be one of the few with the defect. I&#8217;d used the thing almost daily for over a year unknowingly risking [...]]]></description>
			<content:encoded><![CDATA[<p>We recently had our washing machine recalled. Seven of its sister machines had rudely shocked the owners, innocent people just trying to stay ahead of the t-shirt pile.</p>
<p>Our machine did indeed turn out to be one of the few with the defect. I&#8217;d used the thing almost daily for over a year unknowingly risking my life. I tell you, this housewife thing is like combat.</p>
<p>The machine was fixed by a nice man who stuck around to share half my almond-butter sandwich and chat about the risks of wayward appliances and the politics of recalls. We wondered what people get paid when their washer turns on them. We wondered if recalls could be a way to manipulate stock prices. It was the sort of enjoyable conversation that two strangers have when neither one knows anything about the topics discussed. Sort of like a Tea Party gathering, only we weren&#8217;t blaming the government for high taxes, cellulite or anything else that has ruined our lives.</p>
<p>I wish the story in yesterday&#8217;s <em>New York Times </em>had appeared earlier. It was  headlined <a href="http://www.nytimes.com/2010/08/27/business/27hip.html?src=me&amp;ref=general">&#8220;Johnson &amp; Johnson Recalls Hip Implants&#8221;</a> and it would have been fascinating to kick around that development with the washer guy. Maybe some other customer will mention it to him.</p>
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		<title>Office with a view&#8230;and corrective underwear.</title>
		<link>http://www.typelikethewind.com/2010/08/16/why-the-corner-office-should-come-with-corrective-underwear/</link>
		<comments>http://www.typelikethewind.com/2010/08/16/why-the-corner-office-should-come-with-corrective-underwear/#comments</comments>
		<pubDate>Mon, 16 Aug 2010 15:03:03 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Reader's suggestion]]></category>
		<category><![CDATA[Shopping & Necessities]]></category>

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		<description><![CDATA[A faithful reader suggests I pry myself away from The New York Times now and then, and take a peek at The Wall Street Journal. An excellent idea. This morning&#8217;s spin through the WSJ site turned up several good finds, including Jonah Lehrer&#8217;s piece on how nice guys actually do finish first&#8230;and then turn into [...]]]></description>
			<content:encoded><![CDATA[<p>A faithful reader suggests I pry myself away from <em>The New York Times</em> now and then, and take a peek at <em>The Wall Street Journal</em>. An excellent idea.</p>
<p>This morning&#8217;s spin through the WSJ site turned up several good finds, including <a href="http://online.wsj.com/article/SB10001424052748704407804575425561952689390.html?mod=WSJ_LifeStyle_Lifestyle_5">Jonah Lehrer&#8217;s piece</a> on how nice guys actually <em>do </em>finish first&#8230;and then turn into jerks when they&#8217;re the bosses. The next thing I clicked on was <a href="http://online.wsj.com/article/SB10001424052748704164904575421600825787966.html?mod=WSJ_LifeStyle_Lifestyle_5">a piece</a> by Ray A. Smith about &#8220;smart clothes&#8221; that change color when the wearer sweats or helps her monitor vital signs and diet.</p>
<p>Lehrer quotes Dacher Keltner, a psychologist at the University of California:</p>
<blockquote><p>When you give people power, they basically start acting like fools.  They flirt inappropriately, tease in a hostile fashion, and become  totally impulsive.&#8221; Mr. Keltner <span style="text-decoration: underline;"><em>compares the feeling of power to brain  damage</em></span>, noting that people with lots of authority tend to behave like  neurological patients with a damaged orbito-frontal lobe, a brain area  that&#8217;s crucial for empathy and decision-making. Even the most virtuous  people can be undone by the corner office.</p></blockquote>
<p>And Smith tells us that folks at North Carolina State University&#8217;s College of Textiles are working hard in the lab to develop sensor-laden fabric that tells the wearer when blood pressure or pulse rates are rising. He also shares the good news that a wicking, waterproof suit may be coming to a haberdashery near you, and even better, a Japanese company is pushing posture-enhancing underpants.</p>
<p>This last bit of news is especially gratifying, since the people who labor in the vineyards of unmentionables have not brought us any real innovative products since the days of edible undies. (Which, being very high in carbs, never had a chance.)</p>
<p>Now, what I want to see is clothing that keeps the nice guy from turning into a fool.</p>
<p>&#8220;Idiocy wicking&#8221; &#8212; yeah, that&#8217;s the ticket.</p>
<p style="text-align: center;">-*-*-*-*-**-*-*-*-**-*-*-*-**-*-*-*-**-*-*-*-**-*-*-*-*</p>
<address>(Note: This also appears on <a href="http://crosscut.com/">Crosscut</a>. Good site to bookmark for regional news and nat&#8217;l/regional commentary.)<br />
</address>
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		<title>A little something from your banker.</title>
		<link>http://www.typelikethewind.com/2010/08/14/good-news-brakes-on-your-credit-card/</link>
		<comments>http://www.typelikethewind.com/2010/08/14/good-news-brakes-on-your-credit-card/#comments</comments>
		<pubDate>Sat, 14 Aug 2010 15:41:26 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Shopping & Necessities]]></category>

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		<description><![CDATA[I&#8217;m delighted to know that there&#8217;s a new kind of credit card out there &#8212; one that lets you set all sorts of conditions and limits for yourself. As reported in &#8220;Your Card Has Been Declined, Just As You Want&#8221; by Ron Lieber in The New York Times, the idea is to give you some [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m delighted to know that there&#8217;s a new kind of credit card out there &#8212; one that lets you set all sorts of conditions and limits for yourself. As reported in <a href="http://www.nytimes.com/2010/08/14/your-money/credit-and-debit-cards/14money.html?hp">&#8220;Your Card Has Been Declined, Just As You Want&#8221;</a> by Ron Lieber in <em>The New York Times</em>, the idea is to give <em>you</em> some power for a change.</p>
<p>You just know the first time some bright young banker proposed this in a meeting she was met with an appalled silence. Well, times change and even Big Banks do nice little things for customers every couple of years. This is one.</p>
<p>Reading this I was reminded of calling up a bankcard company some years ago and asking them to lower my credit limit. They had no mechanism, no paper form, no policy. But because it was a credit union and customer-service people were empowered to solve problems, the nice person on the phone figured out a way. It was a key part of getting myself out of some pretty deep debt. (I wrote about it in 1997, <a href="http://community.seattletimes.nwsource.com/archive/?date=19970225&amp;slug=2525664">here</a>, for the <em>Seattle Times</em> in &#8220;Debt Lite: Shedding ugly pounds of plastic.&#8221;)</p>
<p>I stopped myself from reading to the end of the <em>NYT</em> story or looking into it more deeply because I didn&#8217;t want to get to the part where the inevitable &#8220;service charges&#8221; get described.</p>
<p>The banking world is like one big fishing trip. We small customers are the fish and yes, now and then they do practice catch-and-release. They&#8217;re waiting for us to get big enough to make a decent meal. But, hey, enjoy the swim in the meantime.</p>
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		<title>Inherit the (Type Like The) Wind.</title>
		<link>http://www.typelikethewind.com/2010/07/11/inherit-the-type-like-the-wind/</link>
		<comments>http://www.typelikethewind.com/2010/07/11/inherit-the-type-like-the-wind/#comments</comments>
		<pubDate>Sun, 11 Jul 2010 15:18:57 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Death]]></category>

		<guid isPermaLink="false">http://www.typelikethewind.com/?p=2108</guid>
		<description><![CDATA[It&#8217;s a haunting question: When your time is up, and you move on to whatever comes after this life&#8230;who will cancel your Facebook page? Fortunately, the folks at Legacy Locker are on the job. This company offers a way for your designated beneficiary (and I&#8217;m using that word loosely) to access all your online services, [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s a haunting question:</p>
<p>When your time is up, and you move on to whatever comes after this life&#8230;who will cancel your Facebook page?</p>
<p>Fortunately, the folks at <a href="http://legacylocker.com/">Legacy Locker</a> are on the job. This company offers a way for your designated beneficiary (and I&#8217;m using that word loosely) to access all your online services, pages and auto-payments&#8230;in order to protect or remove them.</p>
<p>I have mixed feelings.</p>
<p>On one hand, wouldn&#8217;t it be nice to know that Type Like The Wind would live on forever, its name renewed year after year? But, on the other hand, do my heirs really need to go through those 9,678 archived Gmail messages? It seems like a lot to ask.</p>
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		<title>77 Words: &#8220;Twilight at the World of Tomorrow&#8221; by James Mauro</title>
		<link>http://www.typelikethewind.com/2010/07/10/77-words-twilight-at-the-world-of-tomorrow-by-james-mauro/</link>
		<comments>http://www.typelikethewind.com/2010/07/10/77-words-twilight-at-the-world-of-tomorrow-by-james-mauro/#comments</comments>
		<pubDate>Sat, 10 Jul 2010 15:19:38 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[77 Words]]></category>
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		<description><![CDATA[Twilight at the World of Tomorrow: Genius, Madness, Murder, and the 1939 World&#8217;s Fair on the Brink of War by James Mauro. (Random House, 2010) Expecting dry and serviceable, I got lively, amusing, informing.  Mauro&#8217;s magazine-writing roots serve him well: strong researching with an eye for the absurd.  He captures a particular sort of visionary—that [...]]]></description>
			<content:encoded><![CDATA[<p><strong><br />
<a title="More info about this book at powells.com" rel="powells-9780345512147" href="http://www.powells.com/partner/34800/biblio/9780345512147?p_ti">Twilight at the World of Tomorrow: Genius, Madness, Murder, and the 1939 World&#8217;s Fair on the Brink of War</a> by James Mauro. (Random House, 2010)</strong></p>
<p>Expecting dry and serviceable, I got lively, amusing, informing.    Mauro&#8217;s magazine-writing roots serve him well: strong researching with   an eye for the absurd.  He captures a particular sort of visionary—that   egomaniacal guy pushing big, distracting and inspiring stuff&#8230;who is   more than a little crazy. Such as a hugely expensive enclosed city atop a   garbage dump, as was the case here. Throw in dastardly criminals,   looming war and Billy Rose&#8217;s naked dancers—and you&#8217;ve got a good tale.</p>
<p>For more &#8220;77 Words: Tiny Book Reviews,&#8221; click <a href="http://www.typelikethewind.com/77-words-a-bunch-of-tiny-book-reviews/">here</a>.</p>
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		<title>Uh oh, the rich are bailing on mortgages too.</title>
		<link>http://www.typelikethewind.com/2010/07/09/the-rich-are-not-so-different-they-bail-on-their-mortgages-too-sooner-even/</link>
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		<pubDate>Fri, 09 Jul 2010 15:45:15 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Economy]]></category>
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		<description><![CDATA[Proof that this foreclosure tsunami is real: &#8220;The housing bust that began among the working class in remote subdivisions and quickly progressed to the suburban middle class is striking the upper class in privileged enclaves&#8230;&#8221; writes David Streitfeld in The New York Times. (The other quotes are from the same piece.) A hint that that [...]]]></description>
			<content:encoded><![CDATA[<p><strong>Proof that this foreclosure tsunami is real:</strong></p>
<p>&#8220;The housing bust that began among the working class in remote  subdivisions and quickly progressed to the suburban middle class is  striking the upper class in privileged enclaves&#8230;&#8221; writes David Streitfeld in <em>The New York Times</em>. (The other quotes are from the same piece.)</p>
<p><strong>A hint that that Congress may figure this out soon:</strong></p>
<p>&#8220;Whether it is their residence, a second home or a house bought as an  investment, the rich have stopped paying the mortgage at a rate that  greatly exceeds the rest of the population.&#8221;</p>
<p><strong>Indication that this is beyond the reach of Congressional fixing:</strong></p>
<p>&#8220;In a recent column on Freddie Mac’s Web site, the  company’s executive vice president, Don Bisenius, <span style="text-decoration: underline;">acknowledged that  walking away “might well be a good decision for certain borrowers”</span> but  argues that those who do it are trashing their communities.&#8221;</p>
<p><strong>First thing to worry about as soon as you find a new place to live and unpack your sleeping bag:</strong></p>
<p>A whole lot of people are going to grow up with the belief that &#8220;trashing their communities&#8221; is okay.</p>
<p><strong>Additional gloomy whining:</strong></p>
<p>I live in a city with a citizens committee for just about everything. Maybe we need to suspend those for a time and form the All-City Housing Cooperative that works on ways to hold back this wave. (That way we&#8217;d be sure to have an actual <em>neighborhood</em> in which to debate the merits of roses versus rhodies on the intersection traffic circles.)</p>
<p>And as long as we&#8217;re moving closer to real panic, let&#8217;s start substituting the words &#8220;and condominiums&#8221; every time we read aloud a sentence describing an increase in the number of houses foreclosed.</p>
<p>That shiny new high-rise downtown is going to have a whole new feel when the penthouse owners decamp.</p>
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		<title>All the news that fits. And solves.</title>
		<link>http://www.typelikethewind.com/2010/06/27/the-new-york-times-has-all-the-news-that-fits-and-solves/</link>
		<comments>http://www.typelikethewind.com/2010/06/27/the-new-york-times-has-all-the-news-that-fits-and-solves/#comments</comments>
		<pubDate>Sun, 27 Jun 2010 17:53:36 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Advertising]]></category>
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		<description><![CDATA[I&#8217;ve only read some of the stories and ads in three sections in Sunday&#8217;s New York Times (Book Review, Business and Week in Review) and here&#8217;s what I&#8217;ve already learned: Most new fiction is deeply flawed. A five-line letter from Ronald Reagan to his old actress friend Kitty Carlisle Hart is worth $6,100. Whales and [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;ve only read some of the stories and ads in three sections in Sunday&#8217;s <em>New York Times (</em>Book Review, Business and Week in Review<em>) </em>and here&#8217;s what I&#8217;ve already learned:</p>
<p>Most new fiction is deeply flawed. A five-line letter from Ronald Reagan to his old actress friend Kitty Carlisle Hart is worth $6,100. Whales and dolphins are as smart as we are, and probably nicer. Congo is still the rape capital on earth. Congress still has absolutely no balls when it comes to regulating Wall Street. Our cellphones are built with materials that are obtained at human cost. Author Danielle Steele and legal pot growers in Colorado work harder than the rest of us. Camile Paglia says &#8220;female Viagra&#8221; pharmaceuticals will not cure the sexual malaise blanketing America.</p>
<p>It seems so clear:</p>
<p>Send sexually disappointed whiners to witness<em> real </em>problems in Congo.  Sell collections of witless Presidential missives as e-books in order to fund the increased cost of cruelty-free cellphone manufacturing. Deploy the hyper-prolific Ms. Steele to the pot-growing operations for one week. Swear in Ms. Paglia, stand her up in front of Congress, and let her spell it out for them: No balls, no glory.</p>
<p>If that last thing doesn&#8217;t work, vote for a whale or a dolphin next time.</p>
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		<title>True.</title>
		<link>http://www.typelikethewind.com/2010/06/16/true/</link>
		<comments>http://www.typelikethewind.com/2010/06/16/true/#comments</comments>
		<pubDate>Wed, 16 Jun 2010 19:41:19 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
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		<description><![CDATA[How BP would handle a coffee spill.]]></description>
			<content:encoded><![CDATA[<p>How BP would handle <a href="http://www.allproudamericans.com/how-would-BP-handle-a-coffee-spill.html">a coffee spill</a>.</p>
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		<title>Delta&#8217;s new Visa card sure makes me want to fly their airline. You?</title>
		<link>http://www.typelikethewind.com/2010/05/21/deltas-new-visa-card-makes-me-want-to-fly-their-airline/</link>
		<comments>http://www.typelikethewind.com/2010/05/21/deltas-new-visa-card-makes-me-want-to-fly-their-airline/#comments</comments>
		<pubDate>Fri, 21 May 2010 17:45:29 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Economy]]></category>
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		<description><![CDATA[Obviously Delta Airlines honchos read my blog and are ready for the sort of bold changes I endorse. I saw a commercial this morning pushing their new Visa card that carries a terrific premium&#8230;.one whole piece of luggage travels for free if you use the card to book a flight! (I know what you&#8217;re thinking, [...]]]></description>
			<content:encoded><![CDATA[<p>Obviously Delta Airlines honchos read my blog and are ready for the sort of <a href="http://www.typelikethewind.com/2010/04/20/let-them-eat-baggage-fees/">bold changes I endorse</a>.</p>
<p>I saw a commercial this morning pushing their new Visa card that carries a terrific premium&#8230;.<em>one whole piece of luggage travels for free</em> if you use the card to book a flight!</p>
<p>(I know what you&#8217;re thinking, but this isn&#8217;t one of those rich-people perks for frequent flyers. Anyone with a pulse and a willingness to charge stuff can get this card.)</p>
<p><a href="http://www.typelikethewind.com/wp-content/uploads/2010/05/delta.jpg"><img class="alignleft size-medium wp-image-1902" title="delta" src="http://www.typelikethewind.com/wp-content/uploads/2010/05/delta-300x200.jpg" alt="" width="300" height="200" /></a>More good news: I hear through my excellent network of sources that many other savvy businesses are following suit. Watch your email for new quick-approval charge and debit cards offers that include fabulous premiums.</p>
<p>Use those new cards for&#8230;</p>
<p>&#8211;a meal in your fave bistro&#8230; and get free toilet paper in the restroom! (Platinum cardholders get 2 free paper towels.)</p>
<p>&#8211;a trip to the emergency room&#8230;and get five squirts of hand-sanitizer!</p>
<p>&#8211;a trendy haircut&#8230;and they&#8217;ll rinse that shampoo out!</p>
<p>&#8211;your cellphone bill&#8230;and you can use the # key around the clock!</p>
<p>I haven&#8217;t confirmed it yet, but I&#8217;ve heard rumors that there&#8217;s a House/Senate Visa. You get a point for each dollar spent. When you get to 30,000 you can send email directly to your elected officials&#8217; offices and ask tough questions. (One question per household. Some restrictions apply.)</p>
<p>Delta should be proud. Look what they&#8217;ve started.</p>
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		<title>Staying one step ahead of the moneychangers.</title>
		<link>http://www.typelikethewind.com/2010/05/16/staying-one-step-ahead-of-the-moneychangers/</link>
		<comments>http://www.typelikethewind.com/2010/05/16/staying-one-step-ahead-of-the-moneychangers/#comments</comments>
		<pubDate>Sun, 16 May 2010 15:00:06 +0000</pubDate>
		<dc:creator>Kimberly Marlowe Hartnett</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Economy]]></category>
		<category><![CDATA[Ethics]]></category>

		<guid isPermaLink="false">http://www.typelikethewind.com/?p=1854</guid>
		<description><![CDATA[Last week Congress quit listening to the bleating of big banks long enough to vote for limiting the fees businesses pay whenever you use your debit card. That&#8217;s good (and overdue) news. Debit-card charges are just one form of double-dipping that hurts consumers and the businesses who accept them. Think about it, here&#8217;s how it [...]]]></description>
			<content:encoded><![CDATA[<p>Last week Congress quit listening to the bleating of big banks long enough to <a href="http://www.nytimes.com/2010/05/15/business/15credit.html?src=me&amp;ref=business">vote for limiting the fees</a> businesses pay whenever you use your debit card.</p>
<p>That&#8217;s good (and overdue) news. Debit-card charges are just one form of double-dipping that hurts consumers and the businesses who accept them.</p>
<p>Think about it, here&#8217;s how it used to work:</p>
<p>1. Get paycheck.</p>
<p>2. Walk or drive to bank, deposit check with the help of a teller who makes a modest but livable wage.</p>
<p>3. Write paper checks to buy stuff and pay bills. Pay small fee for the account, or no fee if the balance is sufficiently large.</p>
<p>4. Merchants who accept those checks then go to their banks and make deposits, again with a real, live teller who gets paid an hourly wage.</p>
<p>Now, it works like this:</p>
<p>1. Get a paycheck.</p>
<p>2. Deposit it through an ATM or by direct-deposit. (Goodbye tellers ; bank saves money. )</p>
<p>3. Pay bills online. (Notice that there are larger lags when your money has gone from you through the bank to a creditor, Can you say &#8220;float period?&#8221; Bank makes money.)</p>
<p>4. Buy stuff with credit or debit cards. (You pay a fee; merchant pays a fee and bank makes money. Let&#8217;s not even try to untangle the ways the timing of a bank&#8217;s processing of deposits can cost you a small fortune in overdraft fees.)</p>
<p>And, a crucial final step:</p>
<p>5. Fall for marketing campaigns that claim online bill-pay and ATMs are huge timesavers.</p>
<p>What&#8217;s a consumer to do?</p>
<p>One thought: Consider paying cash for one or two purchases a week that you normally do by debit card. Multiply that by a zillion and we&#8217;ll have sent a message to the moneychangers. They&#8217;ll circle back and find another trick, but for a week or two we&#8217;ll have &#8216;em running scared.</p>
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